VoLTE Roaming Facts and FAQ
This page is updated frequently with FAQ related to VoLTE Roaming, Decommissioning and 5G Roaming.
- Mobile technology has taken a big step forward as the 5th generation of mobile networks are being deployed.
- The benefits of moving to 4G and 5G are innumerable and will enable telecom companies to offer critical services to both customers and businesses. 5G services will be fundamental to offer next generation of emergency services to our citizens. Amongst other applications this technology is set to revolutionised health services through connected health monitors, remote surgery, disaster relief, advanced warnings during accidents and emergencies.
- To make the 5G vision a reality, it requires telecom operators to maximise the efficiency of how they use their limited spectrum resources.
- The choice is simple: either provide the next generation of services, save and protect lives providing more security and advancing our society or simply carry on using critical spectrum required for this instead to continue to offer old 2G and 3G services severely compromising the roll out of 5G services.
- As is always the case new technology brings in changes to services and how we use them. e.g. when we started using WiFi when travelling instead of roaming onto other mobile networks, we could not make or receive calls or dial emergency numbers. Similarly as 2G and 3G networks are decommissioned, depending on your mobile device you may perceive a difference in your experience when in comes to making an emergency call.
- At the outset, it’s important to note that making an emergency call does not require a SIM card or a roaming agreement between your home network and the networks of the visited country. As long as your mobile device is compatible with the mobile networks in the visited country your phone has been designed such that even if you have no other services or your services have been disconnected by your service provider you’ll still be able to make emergency calls.
- As mobile networks across the globe are shutting down their 2G/3G networks in order to provide a new generation of technology and services, all you need to do is ensure that when you travel, your mobile device is 4G and VoLTE (Voice over a 4G network) compliant. Most mobile handsets manufactured after 2015 are, but it’s always best to check with your provider.
- Although at the time of writing this guidance most networks continue to have their 4G and 5G networks complimented with either a 2G or a 3G network but these are being decommissioned fast across the globe, so it’s always best to ensure your device is already VoLTE ready.
- So that’s sorted, however when it comes to making other voice calls (not emergency calls), there are certain other factors that need to be taken into account.
- Our world is about to be transformed by becoming hyper-connected and we will all benefit from the next generation of services that 5G will bring.
- We are entering a new world where communication is so much more than just being able to make a phone call.
- So when you are travelling abroad make sure you have a VoLTE enabled mobile device, this will ensure you can make emergency calls while travelling even if you have no other service or if the country you are visiting has no 2G/3G networks and only a 4G network.
- Mobile networks across the globe are continuously retiring old 2G/3G networks to make way for next generation of services, so for making other voice calls, it’s important to check with your home network which services are available in the country you wish to travel to.
- To be able to offer all services your home service provider also needs you to have a mobile device which is compatible with new services. So do make sure your mobile device is VoLTE compliant.
While roaming abroad will I still be able to call emergency numbers, if there are no 2G or 3G networks in the country I’m visiting?
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Desiree2022-12-12T12:28:47+01:00December 7th, 2022|0 Comments
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