What is IO?

Innovative Operators, IO for short, is an Accelerator Programme exclusively for Mobile Network Operators with the objective of driving Innovation and education within the Roaming and Interconnect industry.

Our mission is to help modernise the Roaming and Interconnect industry by bringing together Mobile Operators, who through community, shared resources and common objectives are able to create the next generation of services.

IO is open to all Mobile Network Operators, large or small, from all regions of the world, and endeavours to work closely supporting the work of the standards bodies.

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Roaming Development Goals (RDGs)


Explore opportunities for growth
  • Roaming modernisation
  • Explore opportunities for new roaming apps and services
  • Explore digital transformation
  • Build practical solutions
  • Explore vendor solutions


Quality development
  • Offer customers what they need
  • Use quality as a differentiator
  • Move away from commoditisation


United approach to development
  • Create a community of MNOs who drive innovation
  • Engaging with the wider ecosystem
  • Collaboration with Satellite, MVNO, 5G network players


Make roaming ubiquitous
  • Make roaming seamless across technologies
  • Worldwide roaming coverage availability


Improve knowledge through education
  • Sharing industry expertise for everyone’s benefit
  • Knowledge and insights sharing
  • Apprenticeship / secondment across the community
Executive Board

Frédéric Schepens

Executive Board Chair

Bayobab (MTN Group)

Anneli Jennersjo Lundberg

Executive Board Deputy Chair

CK Hutchison

Anis Mbarek

Executive Board Member

Vodafone Group

Bénédicte David

Executive Board Member

Orange Group

Benoit Bertin

Executive Board Member

Bouygues Telecom

Brenda Carmichael

Executive Board Member


Johannes Opitz

Executive Board Member

Deutsche Telekom

Marta Gabanska

Executive Board Member

A1 Group

Najib Khan

Executive Board Member

Ooredoo Group

Nabil Baccouche

Executive Board Member

e& Group
Organisational Board
Jason Bryan

Jason Bryan

Director General

Innovative Operators

Dhiraj Wazir

Director of Programmes

Innovative Operators
Desiree Fenix

Desiree Fenix

Head of Communication

Innovative Operators
Advisory Board

Anis Mbarek

Advisory Board Chair

Vodafone Group

Suja John

Advisory Board Deputy Chair


Kedar Gupte

Advisory Board Member


Eva Gildum

Advisory Board Member


Roberto Lima

Advisory Board Member

Comfone AG

Brendan Cleary

Advisory Board Member

VoLTE Roaming Taskforce

History of IO: VoLTE Roaming Taskforce

The VoLTE Roaming Taskforce was created in November 2019 following many conversations with MNOs expressing a need for a more practical and solution oriented approach.

Although the taskforce was facilitated by ROCCO at the beginning, it only has MNO members attending with Verizon as the chair. The principle has been simple, to have an MNO only forum where MNOs can identify VoLTE Roaming issues and challenges and in a shared manner, find fixes and share expertise and experience to enable other operators to launch VoLTE Roaming quickly and seamlessly. The taskforce has also been working to create awareness in the industry and socialise the impact of the decommissioning of 2G and 3G on roaming services. Being an MNO only forum, the taskforce was able to focus on the challenges MNO’s face and work on them exclusively as a community.

It is precisely this “accelerator lab” like environment and a joint working platform of MNOs that is needed to face all the challenges of the day in Roaming, so for once we can get ahead of the technology curve. This is why IO has been created.

The VoLTE Roaming Taskforce is now the VoLTE Roaming Lab, find out more here.

Innovative Operators Logo

IO’s logo represents Mobile Network Operators of different sizes located across the 7 regions of the world: North America, South America, Europe, Africa, Middle East, Asia and Oceania. All of them are connected, creating a synergy to achieve acceleration in the Roaming and Interconnect industry.